FBU public phone hours: Monday, Tuesday, Thursday, and Friday (except Greek and U.S. public holidays) from 09:30 – 11:30.
Mission: The Federal Benefits Unit of the U.S. Embassy in Athens assists in obtaining information from the following federal agencies:
- Social Security Administration
- Department of Veteran Affairs
- Office of Personnel Management
- Department of Labor
- Railroad Retirement Board
Please follow the instructions on the Frequently Asked Questions page.
If you do not find an answer to your federal benefit question follow the instructions at our Contact Us page.The unit will not provide service to applicants who visit the Consular Section for routine passport and registration of birth services if they have not contacted the Federal Benefits Unit in advance.
Visit the American Citizens Services U.S. Embassy Athens website for all other consular services.
For faster service, apply for Social Security retirement, spouse, Medicare only or disability on the internet at https://secure.ssa.gov/iClaim/rib. It is secure, fast and easy. Once you submit the application online, print the receipt, and wait. We will contact you in about 6-8 weeks to review your claim and to request needed documents.
The online hours of operation are:
- Monday to Saturday: 12 noon (5 a.m. EST)
- Sunday: 3 PM (8 a.m. EST)
FBU telephone number 210-720-2426, hours of operation 09:30 to 11:30, Monday, Tuesday, Thursday and Friday except for Greek and American Holidays and the last Wednesday of the month. The wait time may be long while we help other callers, please stay on the line. Before calling the Federal Benefits Unit, please follow directions on the Frequently Asked Questions on our website. Have your Social Security number ready when you call.
FBU Fax +30-210-729-0509 or +30-210-646-9885. Mailing address is Federal Benefits Unit, American Embassy, Vas Sofias 91, 10160 Athens. We do our best to respond within 2 weeks of receipt.